The 2025 FAQ describes free registration, app-based training and task tests. Individuals can work without joining a guild if they meet task requirements. Account guidance uses real-name phone and identity checks; changing the linked phone requires identity verification again before withdrawal.
When asked to intervene, NetEase may determine whether remuneration is returned and the amount. Under its agreement and rules it can freeze, compensate from or refund account funds/tokens. A banned user may apply to withdraw any balance remaining after those actions.
User agreement, article 9; English paraphrase of the platform’s stated powers, not a prediction of any dispute outcome.
The agreement allows tokens earned by completing tasks to be withdrawn, while tokens bought by requesters cannot be converted back to RMB. After three consecutive years without login, NetEase may delete the account and records including token balances; deleted data cannot be restored.
User agreement, articles 6–7; English paraphrase. This does not establish a new conversion rate or withdrawal method.
The April 2025 FAQ says accepted answers earn points according to difficulty, with 100 points = 1 yuan and withdrawals from 30 points. Withdrawals are limited to ages 18–60. Review generally takes up to 15 working days after the whole task package finishes; payment is not daily.
The FAQ’s withdrawal process may take two weeks. Most guild-task points go to the guild account for settlement by its organiser.
NetEase describes online task acceptance and remote work across data-annotation and collection projects. Its agreement distinguishes task publishers from contributors, with payment following acceptance of the submitted work.